Passport Canada is committed to meeting these service standards for 90% of all applications. However, there may be circumstances that delay the processing of an application, such as complex verifications or security checks. In these cases, Passport Canada will contact the applicant to let them know of the delay.
If you are applying for a passport and need it urgently, you can request urgent or express service. This will expedite the processing of your application, but there is an additional fee.
It is important to note that Passport Canada is not liable for any losses that may occur as a result of a passport not being issued in time. For this reason, it is recommended that you do not finalize any travel plans until you have received your passport.
The statement “We continue to work hard to get passports into the hands of Canadians within our service standards” means that Passport Canada is committed to processing passport applications as quickly as possible, while still meeting the required security and verification checks.
Here are some additional tips for getting your passport in time for your trip:
- Apply for your passport as early as possible. The processing time for passport applications can vary, so it is best to apply well in advance of your travel date.
- Check the service standards for your specific application. The service standards for passport applications vary depending on how you apply. For example, applications that are submitted in person at a Passport Canada office are processed more quickly than applications that are submitted by mail.
- Be prepared with all of the required documentation. Passport Canada requires a number of documents to process your application. Make sure you have all of the required documents before you apply.
- Track the status of your application online. You can track the status of your passport application online by creating an account on the Passport Canada website.
For more: https://www.canada.ca/en/employment-social-development/services/passport/statistics.html