It’s important to take note of the following information before booking an appointment:

• You have 30 days from the date of the letter to present yourself at a VFS biometric collection service point to give your biometrics.
• Biometric appointments are free of cost. Beware of anyone who asks for payments for booking an appointment slot.
• Please be very careful while uploading your details in the web form. Your appointment:
  • a) date and time will be allocated on a first-come-first-serve basis.
  • b) is non-transferable, and information once updated cannot be changed.
  • c) may not be entertained if the appointment letter details do not match with the Biometric letter issued by IRCC.
• A biometric letter once used to book an appointment cannot be reused.
• In case you are unable to attend your biometric appointment at the allotted date and time, you will be blocked from requesting an appointment for 5 calendar days. After 5 calendar days, you may raise a new request which will be served on a first-come-first-serve basis.
• Owing to the high demand in India, the following requests are currently not available:
  • a) request for earlier appointment dates.
  • b) request for rescheduling of the appointment.
  • c) request for cancellation of appointments.
• Appointment letters will be sent from an email ID with the domain name @vfshelpline.com.
• Individual appointments should be booked for each family member.
• Each applicant who requests an appointment will get a separate email with appointment details.